Yext, headquartered in the US, is a prominent digital service provider featuring a wide array of tools for online information management. Renowned for its scalability and seamless integration capabilities, Yext presents a sophisticated array of features designed for managing digital knowledge, encompassing business and financial data, resources, and cloud performance. The Yext Knowledge Engine, available through a subscription model, grants access to a suite of services including Listings, Pages, Reviews, among others, for local listing management.
Limitations of Yext:
- Complexity: The extensive range of features offered by Yext can be overwhelming and potentially confusing for users, especially those seeking simpler solutions.
- Regional Support: Yext's customer support is less focused on localized assistance in the EMEA and Nordic regions, falling short of expectations in these areas.
- Data Security: In the context of EU regulations, Yext does not fully align with comprehensive data security standards, lacking both GDPR compliance and ISO 27001 certification.