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Multi-Channel Communication Platform

Effortlessly manage all your Conversations in one place. From handling reviews and messages to tracking mentions and ratings across multiple locations, PinMeTo Conversations makes sure your team stays responsive and connected to your customers.

Trusted by Leading Brands Worldwide

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What Are Local Conversations?

Post-pandemic, customers prefer direct messaging with brands. Decisions are influenced by online reviews and communication style. If you're not responsive, customers may turn to competitors. With a multi-channel communication platform, you can effortlessly engage with every customer, ensuring no query goes unanswered.

Centralize Your Reputation Management

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Bulk Reply to Reviews

Manage reviews from Google, Facebook, Trustpilot, and more in a single feed.

Optimize Team Workflows

Get notified, add internal notes, and use saved replies to handle common inquiries quickly.

Track Progress Effectively

Identify and address unresponded reviews and messages. Monitor response rates and pending replies.

What you can do with PinMeTo Conversations

Key Features

  • Get notified about new reviews, mentions, messages
  • Make bulk-replies to efficiently address multiple reviews 
  • Use pre-saved responses to handle common inquiries 
  • Manage posts interactions from Meta and Google
  • Categorise by adding labels and tags to conversations
  • Detect the tone of every interaction via sentiment analysis
  • Auto language recognition in conversations and reviews.

More Than Just Messaging

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Enhance Local Rankings

Boost your Local SEO by engaging actively with reviews and ratings. 

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Sentiment Analysis

Use AI-powered features to detect sentiment for all conversation/review types.

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Downloadable Reports

Easily download insights for better management and strategic decisions.

Maximize Customer Engagement, Minimize Effort

Enhance your customer interactions across multiple platforms by bringing all conversations and reviews into one centralized inbox. PinMeTo Conversations allows you to efficiently manage and respond to customer feedback, driving meaningful connections and engagement across all your locations.
PinMeTo provides one-on-one onboarding & free online support to all customers. Our in-house support team is always ready to respond within minutes.

For us it was key to be constantly present where they (the patients) are - whether it’s a praise or a criticism, we need a good way to respond.

Helena Kryssman

PR Manager

CAPIO, 400+ locations

Since we have so many profiles to keep an eye on, we save time by answering all the reviews, comments, and questions at the same place. We can also see, just by a few steps, a quick summary of the insights of our reviews on an organization level as well as the clinics separately.

Sofia Svensson

Marketing Project Leader

Smile Tandvård, 50+ locations

It's amazing that it's all consolidated in one place while being so user-friendly. It enables us to jump right in and provide assistance on any page, adding that extra layer of support for our store staff.

Leigh O' Mahony

Senior Content and Social Media Executive

Barnardo’s, 500+ locations

A big plus with PinMeTo is also their incredible support that always responds within minutes. Problems can sometimes arise with the various networks and then it is so important to be able to get support from those who know the technology behind it.

Ellinore Hedbeck

Social Media & Community Manager

Länsförsäkringar Fastighetsförmedling, 150+ locations

PinMeTo has revolutionized our approach to local social media management. It allows us to effectively tailor and synchronize our social media interactions for each store, ensuring localized, engaging content for our customers.

Johan Gerdevåg

Marketing Director

Biltema, 50+ locations

Because Drive has 26 branches all over Greece, and customers tend to evaluate their experience with Drive - it was important to us to manage each evaluation individually in one platform.

Tania Kiritsi

Marketing Manager

Drive Hellas, 25+ locations

A lot of times users leave very extremely valuable feedback, and that feedback also helps us reshape our communication, our marketing strategy.

Ricard Llop Noriega

Marketing Director

Toni Pons, 25+ locations

Discover how PinMeTo’s multi-channel communication platform can elevate your online presence